Since the dyreex.com website uses cookies and stores them on your computer for 365 days, data conflicts may occasionally occur after an update to our website. This can sometimes prevent you from logging in or creating a new customer account.

To resolve this, we recommend clearing your browsing data related to the dyreex.com website (usually found in your browser settings under “Browsing History” — CTRL + H).

If you are still unable to log in after doing this, please note that you can place an order without a customer account. You will still receive your package tracking information via email, just as you would with a standard order. You can also place an order by email or through the “Contact Us” section, and our team will process it manually.